Thursday, December 24, 2009

4 Ways to Use Social Media Cues to Engage People

As much as we (rightly) praise Google for having transformed our lives for the better, sometimes we all want answers that go beyond the right search query.  Sometimes we want to reach out to someONE rather than someTHING. But engaging in a conversation requires trust.  And just as no newsletter sign-up form or invitation should be [...]